Microsoft 365 Features Explained

What is Microsoft 365?

Microsoft 365 is a collection of essential tools that help businesses communicate, collaborate, and stay productive. It includes familiar apps like Word, Excel, and Outlook, alongside cloud-based services such as Microsoft Teams and OneDrive.

Because it’s a cloud-based platform, you can access your files, emails, and conversations from anywhere—on your desktop, laptop, tablet, or mobile phone.

Microsoft 365 is available in different plans, depending on what your business needs. Whether you require just email or a full suite of business tools, there’s a plan to suit every organisation.

Key Features of Microsoft 365

Professional Business Email (Exchange Online)

A business email address that matches your domain (e.g., [email protected]) looks professional and builds trust. Microsoft 365 provides an Exchange Online email system, which is secure, reliable, and easy to manage.

• Access your emails from any device.
• Benefit from built-in spam and virus protection.
• Synchronise your emails, contacts, and calendars across all devices.

Word, Excel, and PowerPoint

These are the tools most people associate with Microsoft 365:

• Word – A powerful word processor for documents, letters, and reports.
• Excel – A spreadsheet tool for organising data, making calculations, and creating reports.
• PowerPoint – A presentation tool used for slideshows and business meetings.

With a Business Standard plan, you can install these apps on your computer and use them offline. With Business Basic, you get access to online versions through your web browser.

Microsoft Teams

Microsoft Teams is a communication and collaboration tool that allows businesses to chat, hold video meetings, and work together on documents.

• Set up video calls and virtual meetings.
• Chat with colleagues or clients instantly.
• Share and edit documents in real-time.

Teams is an excellent solution for remote and hybrid working, keeping employees connected wherever they are.

OneDrive for Business

OneDrive is a cloud storage service that allows you to save and access files from anywhere.

• Store your documents securely in the cloud.
• Access your files from any device.
• Share files with your team easily.

With OneDrive, you no longer need to email yourself important files or carry USB drives—everything is backed up and accessible at all times.

Choosing the Right Microsoft 365 Plan

Microsoft 365 offers different plans to suit your needs:

• Exchange Online – Business email only (no software).
• Business Basic – Email, Teams, and web versions of Office apps.
• Business Standard – Everything in Business Basic plus downloadable Office apps like Word and Excel.

If you’d like a more detailed explanation of these options, check out Microsoft 365 Licences Explained for a comprehensive breakdown.

How I Help with Setup and Support

Getting started with Microsoft 365 can feel overwhelming, but I make the process simple by:

• Setting up your email accounts and software.
• Configuring Microsoft Teams and OneDrive for easy collaboration.
• Ensuring all devices are correctly connected and synchronised.
• Providing support whenever you need help.

Whether you're new to Microsoft 365 or moving from another provider, I handle everything, so you can focus on running your business.

Let’s Get You Started

If you’re ready to take advantage of Microsoft 365, I can help set up the perfect solution for your business. Get in touch today to discuss your needs and get started.